Understanding “Returned to Agency” – Case Check Status Explanation

When a case check status is "Returned to Agency," it means that the case has been sent back to the agency for further review or action. Learn more.

Jim Grey
By Jim Grey - Senior Editor 24 Min Read

Key Takeaways:

  • “Returned to Agency” is a case status indicating the case has been sent back to the original processing agency.
  • Reasons for this status include additional information needed, administrative errors, review/appeals, or security/background checks.
  • Applicants should stay informed, monitor case status, contact the agency, and consider seeking professional guidance.

Navigating the terms and statuses of immigration processes can be complex and at times confusing. For applicants monitoring their case status through online platforms, encountering the phrase “Returned to Agency” can lead to several questions. It’s important to understand what this status means for the progression of your application or petition.

Understanding “Returned to Agency”

Understanding "Returned to Agency" - Case Check Status Explanation
Wondering what “Returned to Agency” means in your visa application case check status? Find out why and what steps to take next with this informative article. VisaVerge.com has all the answers to keep you informed.

When a case status displays “Returned to Agency,” it signifies that a case that was once with an adjudicative body, such as the United States Citizenship and Immigration Services (USCIS), has been sent back to the original office or department where it was initially processed. This status may appear when checking case updates on official government platforms like the USCIS case status online tracker.

Possible Reasons for a Case Being “Returned to Agency”

This particular case status can arise from various scenarios, including but not limited to:

  • Additional Information Required: If the reviewing authority determines that further evidence or clarification is needed, the case may be sent back to the originating agency to request this additional information from the applicant.
  • Administrative Errors: Sometimes, processing errors such as incorrect data entry or misplaced documents can lead to the case being returned for correction.

  • Review or Appeals: In cases where the decision is under review or appeal, the file may be transferred back to the primary agency for reconsideration or to gather more details supporting the case.

  • Security or Background Checks: Issues or further scrutiny regarding security checks and background verifications can cause the process to revert to the agency for a detailed examination.

What this status does not typically imply is a final decision. Instead, it’s an indication of a procedural step in the case’s progression.

Next Steps for the Applicant

If your case check status changes to “Returned to Agency,” there are steps you can take to better understand the situation and what it means for your case.

  • Stay Informed: Keep an eye on any official communications from the agency. If additional information or action is required from your side, it is generally communicated through mail or the online account associated with your application.
  • Check for Updates: Regularly monitor your case status online for any new changes or updates.

  • Contact the Agency: If you are unclear why your case was returned or have not received any direct communication, consider reaching out to the USCIS Contact Center or the appropriate point of contact within the agency handling your application. It’s helpful to have your case number ready when you call.

  • Seek Professional Guidance: Immigration processes can be intricate; seeking the advice of an immigration attorney or accredited representative can provide clarity and direction.

It’s important to note that each case is unique, and the “Returned to Agency” status will mean different next steps for different applicants. Patience and proactive engagement with the process are crucial.

When to Expect Further Updates

The timeline for when a case status will change after being marked as “Returned to Agency” varies widely depending on the specifics of the case and the agency’s workload. There is no standard processing time for this situation.

Nevertheless, it is not uncommon for there to be a period of waiting before any new developments are noted. During this time, it’s important to ensure that your contact details are up-to-date with the immigration agency to not miss any critical communications.

Resources for Assistance

For anyone needing guidance, the following resources can be of assistance:

  • USCIS Contact Center: Accessible for inquiries regarding case statuses and steps to take when a case is “Returned to Agency.” You can reach out to them via the USCIS Contact Center webpage.
  • Case Status Online: The USCIS Case Status Online tool is the primary resource to check your immigration case status.

  • Ask Emma: This virtual assistant feature on the USCIS website can help answer general questions and guide users on where to find information.

  • AILA Attorney Directory: The American Immigration Lawyers Association offers a directory of attorneys specializing in immigration law, which can be accessed here.

In closing, a “Returned to Agency” status on your Case Check Status should not necessarily be a cause for alarm. It indicates a continuing process rather than an outright decision on your case. With prompt attention, proper follow-up, and, if necessary, professional guidance, you’ll be well-equipped to navigate this phase of your immigration journey.

Still Got Questions? Read Below to Know More

Can a job offer get affected if my visa application status changes to “Returned to Agency”?

Yes, a job offer can potentially be affected if your visa application status changes to “Returned to Agency.” This status indicates that your visa processing has been halted and the application has been sent back to the agency that originally sent the application to the consulate or embassy. It could mean various things, such as:

  • There’s a need for additional information or documents.
  • There might be administrative processing required.
  • There has been an error or issue with the paperwork or application.

If your prospective employer is expecting you to start work by a certain date, this delay in visa processing can certainly impact that timeline. Employers may have varying levels of flexibility, so it’s important to communicate with them regarding the situation. Here’s what you can do to minimize the impact on your job offer:

  1. Inform Your Employer: As soon as you are aware of the change in your visa application status, let your employer know and provide them with any relevant details. Transparency is key.
  2. Follow Up With The Agency: Get in touch with the immigration agency handling your application to understand the reasons for the return and what steps you need to take next.
  3. Provide Additional Documentation Promptly: If the agency requires more information or documents from you, submit them as quickly as possible to avoid further delays.

It’s important to note that the implications for your job offer will depend on the specific circumstances of your application and the policies of the employer. For a better understanding of what “Returned to Agency” means and any associated processes, it’s essential to refer to the instructions given by the specific immigration authority related to your application. For U.S. visa applications, you can find detailed information on the U.S. Department of State website or by contacting the U.S. embassy or consulate handling your case.

For more authoritative information you could refer to:

  • The specific country’s embassy or consulate where your application is being processed.
  • Official immigration websites, for example, the U.S. Department of State’s Bureau of Consular Affairs: U.S. Visas.
  • The agency in your home country responsible for international affairs or emigration.

Always remember to maintain open communication with your employer and the relevant immigration entities to ensure you’re taking the correct steps following a change in your visa application status.

What should I do if I move house while my case is “Returned to Agency” and I’m waiting for updates?

If your immigration case is “Returned to Agency” and you move house while waiting for updates, it’s essential to inform the relevant immigration authority of your change of address as soon as possible. Here’s what you should do:

  1. Update Your Address with USCIS:
    • If your case is with the United States Citizenship and Immigration Services (USCIS), you can update your address online using the USCIS ‘Change of Address’ service. You need to have your receipt number and follow the instructions provided on the USCIS website. This service is for most visa categories, including applicants, petitioners, and others involved in an immigration case.
    • Here’s the link to the Change of Address page: USCIS Change of Address
  2. Notify the National Visa Center (NVC):
    • If your case is being processed by the NVC, you should notify them of your change of address. You can do this by using the Public Inquiry Form available on their website, or, for immigrant visa applicants, by sending an email to [email protected] with your case number, your previous address, and your new address.
    • Here’s the link to the NVC Public Inquiry Form: NVC Contact Information
  3. Keep Records and Follow Up:
    • Always keep a copy of your change of address notification and any confirmation you receive. Follow up if you do not receive acknowledgment of your address change or if you’re expecting any decision or correspondence and have not received it in the expected timeframe.

Remember that failing to update your address with the immigration authorities can lead to missed notices, loss of important documents, and even negative implications on your case outcome. Make sure to act promptly and keep a meticulous record of your interactions with the agency.

“USCIS requires most non-U.S. citizens to report a change of address within 10 days of moving within the United States or its territories.” – This is stated on their website and emphasizes the importance of updating your address timely. Here’s the specific guidance about changing your address, depending on your status: USCIS Reporting a Change of Address.

If my case is “Returned to Agency” due to additional information required, will I get a deadline to submit it?

When your immigration case status displays “Returned to Agency”, it often means that the consular office has returned your case to the United States Citizenship and Immigration Services (USCIS) for further review or because your application requires additional information or evidence. In this scenario, USCIS often provides a deadline by which you should submit the necessary additional information. This request is known as a Request for Evidence (RFE).

If you receive an RFE, it’s crucial to:
– Carefully review the RFE notice, which will outline what additional evidence or information is required and the deadline to submit it.
– Respond by the given deadline, which is typically 30 to 90 days, but the exact time frame will be specified in the RFE.

Failure to respond by the deadline can result in the denial of your case due to abandonment. If you need more time to gather the required information, you may contact USCIS to discuss your options, but it’s important to do so before the deadline passes. It’s also advisable to retain copies of everything you send to USCIS and use a method of mail or delivery that provides tracking and confirmation.

For the most accurate and updated information, always refer to the official USCIS website or contact USCIS directly through their customer service channels. Here is the official USCIS webpage for more guidance: USCIS – Request for Evidence.

How long should I wait to contact USCIS if I see no updates online after my case is sent back to the agency?

If your case has been sent back to the United States Citizenship and Immigration Services (USCIS) and you see no updates online, it is understandable that you would be eager to obtain information about your case status. Typically, you should wait at least 60 days before contacting USCIS regarding the case updates. Here’s what you should do during this waiting period and afterward:

  1. Regularly check your case status online using the USCIS Case Status Online tool. You will need your receipt number to access this information. It’s also a good idea to sign up for an account on the USCIS website to get automatic case updates.
    • USCIS Case Status Online: https://egov.uscis.gov/casestatus/landing.do
  2. Keep an eye out for any mail from USCIS, as some communications may not be updated online.

If after 60 days there is still no update, you can then:
– Call the USCIS Contact Center at 1-800-375-5283. Have your receipt number ready when you call.
– Submit an inquiry about your case online through the e-Request tool, if applicable, particularly if you believe your case is outside of normal processing times.
– USCIS e-Request tool: https://egov.uscis.gov/e-Request/Intro.do

If these steps do not yield satisfactory information, consider reaching out to a USCIS local field office or an immigration attorney for further assistance. Remember to keep detailed records of your case information and any communication attempts with USCIS.

  • USCIS office locator: https://www.uscis.gov/about-us/find-a-uscis-office

"It is important to patiently wait for at least 60 days after your case has been sent back to USCIS before reaching out. This time allows for internal processing which may not be immediately reflected online." Keep in mind that USCIS processing times can vary widely depending on the type of case you have and the workload of the service center handling your case.

Can I still travel within the U.S. if my immigration status is uncertain with a “Returned to Agency” case?

If your immigration status is uncertain and your case has been marked as “Returned to Agency,” it’s essential to approach domestic travel within the U.S. with caution. While there are no specific travel restrictions for individuals whose cases are under this status, it is important to carry any documentation you have regarding your immigration case when traveling. This can include:

  • Any correspondence from U.S. Citizenship and Immigration Services (USCIS) or other immigration agencies.
  • A copy of your application or petition.
  • A government-issued photo ID, which could be your passport from your home country or a driver’s license if you have one.

Keep in mind that while traveling within the U.S., you might encounter immigration checkpoints, especially near borders or in airports. If questioned about your status, these documents can help explain your situation to authorities. Here is an official source for information on your rights during encounters with immigration enforcement: ACLU Know Your Rights: Immigrants’ Rights.

It is also advisable not to travel outside the country as it could impact your ability to return if your status is not fully resolved or if you do not have the appropriate travel documents. Before traveling, it’s a good practice to consult with an immigration attorney to understand the implications of your specific case. Additionally, for updates on your immigration case, you can check the status of your application or petition through the USCIS Case Status Online tool.

Lastly, if you’re looking for official guidance from immigration services or need assistance, you can reach out to USCIS through their contact center or schedule an appointment via InfoPass. Remember that while travel within the U.S. may be possible, being aware of your documentation and understanding your status can help avoid potential complications.

Learn Today:

Glossary or Definitions

  • Adjudicative Body: An adjudicative body refers to an organization or agency responsible for making decisions or judgments in immigration cases. In the context of this content, examples of adjudicative bodies are the United States Citizenship and Immigration Services (USCIS) and other government agencies involved in processing immigration applications.
  • Case Status: The term case status refers to the current stage or progress of an immigration application or petition. It indicates where the case stands in the overall process and whether any further actions or updates are required.

  • Returned to Agency: When an immigration case status is marked as “Returned to Agency,” it means that the case has been sent back to the original office or department where it was initially processed. This status can arise due to a variety of reasons such as the need for additional information, administrative errors, review or appeals, or security and background checks.

  • Additional Information Required: This term refers to a situation where an adjudicative body determines that further evidence or clarification is needed in an immigration case. In such cases, the case may be sent back to the originating agency to request this additional information from the applicant.

  • Administrative Errors: Administrative errors are mistakes or inaccuracies made during the processing of an immigration case. These errors can include incorrect data entry, misplaced documents, or other mistakes made by the agency handling the case. If administrative errors occur, the case may be returned to the agency for correction.

  • Review or Appeals: In some cases, the decision on an immigration application may be under review or appeal. When this happens, the case file may be transferred back to the primary agency for reconsideration or to gather additional details supporting the case.

  • Security or Background Checks: Security or background checks are procedures conducted by the immigration authorities to verify the applicant’s personal and criminal history. If there are issues or a need for further scrutiny during these checks, the immigration process may be halted, and the case may be sent back to the agency for a detailed examination.

  • Case Number: A case number is a unique identifier assigned to an individual immigration case. It is used by the applicant and the immigration authorities to track and refer to the specific case during the application process.

  • USCIS Contact Center: The USCIS Contact Center is a resource where individuals can seek assistance and information regarding their immigration case. It is a point of contact for inquiries related to case statuses, including situations where a case has been returned to the agency. The USCIS Contact Center can be reached through their website.

  • USCIS Case Status Online: The USCIS Case Status Online tool is a website where applicants can check the current status of their immigration case. It provides updates on the progress of the case and any actions that may be required from the applicant.

  • Ask Emma: Ask Emma is a virtual assistant feature on the USCIS website. It provides general information and guidance on immigration-related inquiries, helping users find the relevant resources and information they need.

  • AILA Attorney Directory: The American Immigration Lawyers Association (AILA) Attorney Directory is a resource that provides a list of attorneys who specialize in immigration law. It can be used to find immigration attorneys who can provide guidance and assistance during the immigration process.

So, there you have it! “Returned to Agency” is just a step in the immigration process, not the end of the road. Stay informed, check for updates, and don’t hesitate to reach out for guidance if needed. Remember, each case is unique, so patience is key. If you want to explore more about immigration processes and get expert advice, head over to visaverge.com. Happy navigating!

This Article in a Nutshell:

“Returned to Agency” means your immigration case has been sent back to the office where it was originally processed. It may be because more information is needed, there was an error, it’s under review or appeal, or for further security checks. Stay informed, check for updates, contact the agency, and seek professional help if needed.

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Jim Grey
Senior Editor
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Jim Grey serves as the Senior Editor at VisaVerge.com, where his expertise in editorial strategy and content management shines. With a keen eye for detail and a profound understanding of the immigration and travel sectors, Jim plays a pivotal role in refining and enhancing the website's content. His guidance ensures that each piece is informative, engaging, and aligns with the highest journalistic standards.
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